How do I return an item?

Returns


If you are unhappy with your purchase in any way, contact us at sales@ontariobeerkegs.com or call 1 855 534 2337 and we work with you to fix the problem. Most issues can be resolved by troubleshooting through email. Some cases will need a telephone call to walk through the problem and find the answer. In very rare cases a item might need to be returned. We are not responsible for any shipping charges. Returns, exchanges and complaints must be communicated within thirty days of sale. Returns have a 25% restocking fee. We are not responsible for any problems or damage or assume any liability during transit on returns.